Industry

Aviation & Aircraft Maintenance

Employees

3,500+

Solutions

ATS + Onboarding System + AI-Powered Candidate Assessment

Where Ambition Meets Precision: How Saudia Technic Redefined Recruitment ?

In an industry where every minute counts, and every grounded plane is a business risk, aircraft maintenance stands among the most complex and time-sensitive sectors. At the heart of this world operates Saudia Technic, a company trusted by over 60 commercial and military airlines around the globe.

But even with this strong presence, Saudia Technic faced a critical challenge on its path to fulfilling Saudi Arabia’s Vision 2030. What was the challenge, and how did Saudia Technic redefine the future of recruitment?

The Challenge: When Complexity Hides Behind Routine

In the aftermath of the COVID-19 pandemic, the aviation sector didn’t just suffer operational setbacks; it suffered a talent crisis. Many skilled professionals left the industry altogether, hesitant to return to a field that had lost its sense of job stability.

For HR leaders, the mission became clear: rebuild trust, win back talent, and design tools fit for a new era. As Nesrin Al-Kashgari , GM of Talent Acquisition and HR Operations at Saudia Technic, explains:

We had a long road to recovery. Many talents were still hesitant to come back to aviation after everything that happened. Our role in HR became pivotal; especially given the ambitious aviation targets in Vision 2030. The question was: how do we attract rare aviation engineering talent again, when they’re more selective than ever?

Nesrin Al-Kashgari

GM of Talent Acquisition and HR Operations at Saudia Technic

The Strategic Shift: From Reactive to Proactive

Vision 2030 elevated aviation to a national priority. For Nesrin and her team, it was no longer about simply filling vacancies, it was about rebuilding the workforce through both long and short term strategies.

We began planning with two timelines in mind: who we need six months from now, and who we’ll need five years ahead. Given the operational pressure, especially with our facility covering over 10 million square meters, HR had to evolve. It wasn’t just an execution arm anymore; it became a key strategic partner.

That meant rethinking everything, from manual processes to forecasting needs, from firefighting to foresight. The team made a decisive move: to shift from processing applications to anticipating demand, and from outdated workflows to intelligent, agile systems.

As Nesrin put it:

The pressure was mounting, and the old ways were no longer sustainable. We needed to attract top talent, retain the ones we already had, and invest in smarter systems that could support both goals.

Enter Talentera: Rethinking the Recruitment Engine

Saudia Technic’s recruitment team was seasoned, but their tools no longer matched the scale of their mission. What they needed wasn’t just technology; it was a partner that understood nuance, complexity, and ambition.

Talentera brought that balance—advanced yet flexible, structured yet human-friendly. Naturally, internal buy-in took time. As Nesrin shares:

At first, the team was hesitant. It’s normal when you’re under pressure, the idea of switching systems feels risky. But once we walked them through the platform, they were genuinely excited. They saw the value instantly.

Talentera didn’t just streamline workflows; it helped Saudia Technic reach a core strategic goal ahead of schedule. The company had aimed to fully automate recruitment by November 2024. They achieved it in March.

When Results Speak Louder Than Words

From day one, Talentera wasn’t just another software tool; it was a co-architect in designing a hiring system that matched the aviation sector’s rigor. Nesrin describes the transformation:

We had a very specific internal process, and Talentera didn’t just adapt to it, they gave it life. They turned raw flows into a smart, digital experience that saves time and minimizes errors.

That’s not all. Saudia Technic successfully reduced time-to-hire from 110 days to just 80 days, and even 40 days for Saudi nationals without compromising on quality. Candidate journeys became fully transparent with real-time dashboards.

As Moath Essa, Talent Acquisition Supervisor, shares:

Now the operations team knows exactly where every candidate stands. And hiring managers can assess the full experience from start to finish.

One of the biggest gains? Annual workforce planning.

We’re a massive organization. Without a centralized system like Talentera, our efforts would be scattered. But now, everything’s focused. Even when we onboard new team members, the process is clear, intuitive, and repeatable.

AI as a Human Ally: Meet Sanad & Evalufy

One of Saudia Technic’s standout wins was how Talentera’s AI solutions enhanced —not replaced— human judgment.

I was skeptical at first,” admits Moath. “I didn’t think a system could manage this level of complexity. But now? I can’t imagine going back.

His favorite tool? Sanad, Talentera’s AI co-pilot that helps with job descriptions and skill-based testing.

Sanad is like a teammate. It writes job descriptions clearly and helps us build relevant assessments; especially for technical roles where our HR expertise might be limited. It bridges the gap beautifully.

Further down the funnel, Evalufy—Talentera’s AI-powered assessment engine—helped the team efficiently screen candidates through video interviews tailored to Saudia Technic’s unique competency model.

Evalufy was a game changer. We could customize assessments to our standards, then evaluate candidates in five minutes, cutting workload drastically for everyone involved.

Abdullah Al-Harbi, another Talent Acquisition Supervisor, highlights the candidate facing impact:

Our career page transformed. It became a seamless, professional gateway that reflects who we are.

He also praises the onboarding module:

With the onboarding module, new joiners are set up from day one. As a recruiter, it takes a huge weight off. We’re just getting started, and we’re excited about the journey ahead.

Not the End; Just the Beginning

As Nesrin concludes:

In 2024 alone, our company received multiple awards for automation and digitization. Talentera played a massive role in that. We didn’t renew our contract because they’re a vendor; we renewed because they’re a true partner in our success.