Industry

Banking Sector

Employees

3500+

Solutions

ATS + Onboarding System + AI-Powered Candidate Assessment

Al Rajhi Bank’s Journey Towards Smarter Hiring with Talentera

Al Rajhi Bank stands tall as one of the largest Islamic banks in the world and a cornerstone of the financial sector in the Middle East. With total assets reaching SAR 974 billion, a vast network of more than 500 branches, 4,300 ATMs across the Kingdom, millions of customers, and hundreds of thousands of POS terminals, the bank represents a fully integrated ecosystem for everyday financial life.

Beyond its financial strength, Al Rajhi is powered by a bold vision: digital transformation is not a luxury or an optional upgrade, but a strategic pathway to sustainable innovation, placing technology at the very heart of the banking experience.

The Challenge: A Robust ERP, but Pain Points in Recruitment

Thaher Al Anzi, HRIS Director at Al Rajhi Bank, recalls this phase:

We successfully automated most HR services for employees. Yet, the recruitment side of things, both for job applicants and our talent acquisition team were struggling. User experience was a major issue, and the system lacked the efficiency and flexibility we needed. That’s when we decided to evaluate alternatives.

The Solution: Seamless Integration that Shortened the Distance

Al Rajhi Bank’s decision to revamp its recruitment system was more than a technical move; it was a quest for a more human, effective experience. Before choosing Talentera, the team carefully defined their needs, dividing them into three categories: non-negotiable essentials, nice-to-have features, and “extras.” Any system failing to meet the essentials was immediately ruled out—no matter how appealing it’s.

Although recruitment processes had been managed through the ERP system, the team always felt something was missing. The careers page, for example, looked static and uninspiring, failing to reflect the bank’s culture and stature. This was a key driver in their search for a better alternative; one that could deliver a more compelling and engaging hiring journey.

Talentera emerged as the answer, offering an end-to-end platform covering everything from job postings and interview management to onboarding. The real test, however, was integration: how could the new system connect with Oracle ERP without complexity or manual workarounds?

Al Anzi recalls:

Our request was clear, complete, seamless integration. Talentera responded faster than we imagined. Creating a requisition in Oracle meant it instantly appeared in Talentera, where it was automatically routed to the relevant departments. Recruitment became smoother, and our team was finally free from temporary workarounds. It was a leap into a new era.

The Impact: Smarter Hiring and Stronger Retention

The integration between Talentera and Oracle was not just a technical upgrade; it was a turning point that entirely reshaped recruitment. Time-to-hire was significantly reduced, user experience improved dramatically, and most importantly, an end-to-end workflow was achieved: from job requisition to candidate tracking, without gaps or manual intervention.

This success was only possible because Al Rajhi viewed technology not as a supporting tool, but as a strategic partner in business growth, aligned with the Kingdom’s Vision 2030 digital transformation journey

Beyond Integration: A Deeper Partnership with Talentera

As Al Anzi notes:

We always knew that a successful system isn’t about look & feel alone, nor functionality alone; it’s about the right balance. Talentera brought that balance: strong recruitment expertise, a user-friendly experience that keeps evolving, and the flexibility to adapt to each role’s unique needs, from the number of hiring stages to advanced filtering options.

The impact was evident, even in the finer details:

Smart filtering that narrowed down thousands of GDP program applicants into manageable, quality pools.
Enhanced candidate experience, free of the glitches that previously blocked applications.
Internal job posting options, giving employees first priority, and improving retention.
Seamless email integration, allowing managers to review and approve offers directly from their inbox without extra logins.

Their responsiveness exceeded expectations. Even as team members changed, the service quality didn’t drop; it felt embedded in their culture, not dependent on individuals.

The Bottom Line: A New Era of Recruitment at Al Rajhi

With Talentera, Al Rajhi Bank didn’t just improve recruitment; it redefined it. The bank enhanced efficiency, simplified the process of integrating two different systems, and created a unified, intelligent hiring journey from start to finish.